Terms of Service
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1. Introduction
Welcome to Good Guys AV. These Terms of Service ("Terms") govern your use of our website and services. By accessing or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.
2. Services
Good Guys AV provides event audio and video production services. We offer various packages and custom solutions to meet your event needs. Detailed descriptions of our services are available on our website.
3. User Responsibilities
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You agree to use our services only for lawful purposes.
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You are responsible for maintaining the confidentiality of any account information, including passwords.
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You agree to provide accurate and complete information when using our services.
4. Payments and Refunds
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Payment terms will be outlined in the service agreement specific to your project.
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Refunds are subject to the terms outlined in your service agreement. Please review your agreement for detailed information.
5. Limitation of Liability
Good Guys AV will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:
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Your use or inability to use our services.
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Any unauthorized access to or use of our servers and/or any personal information stored therein.
6. Changes to Terms
We reserve the right to modify these Terms at any time. Any changes will be posted on this page, and we will indicate the date of the latest revision. Your continued use of our services after any changes constitutes your acceptance of the new Terms.
7. Contact Us
If you have any questions about these Terms, please contact us at info@goodguysav.com.
Privacy Policy
1. Introduction
Good Guys AV ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
2. Information We Collect
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Personal Information: We may collect personal information such as your name, email address, phone number, and billing information when you engage our services.
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Usage Data: We may collect information about how you access and use our website and services, including your IP address, browser type, and usage patterns.
3. How We Use Your Information
We use the information we collect to:
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Provide, operate, and maintain our services.
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Process transactions and send related information.
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Communicate with you, including responding to your comments, questions, and requests.
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Improve our services, including troubleshooting, data analysis, and testing.
4. Sharing Your Information
We do not share, sell, rent, or trade your personal information with third parties. We may share information with service providers who perform services on our behalf, such as payment processing, data analysis, and email delivery.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.
6. Your Privacy Rights
You have the right to:
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Access and review the personal information we hold about you.
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Request correction or deletion of your personal information.
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Object to or restrict the processing of your personal information.
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Withdraw your consent at any time, if we are processing your personal information based on your consent.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will indicate the date of the latest revision. Your continued use of our services after any changes constitutes your acceptance of the new Privacy Policy.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at info@goodguysav.com.
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We respect your privacy and understand if you prefer not to receive text messages from us. To opt out of future communications, simply reply "STOP" to any of our text messages. If you have any questions or need further assistance, please contact our customer service team at [customer service number/email]. Thank you for being a valued customer of Good Guys AV.